Proactive Monitoring to Reactive Recovery

IT Support

IT Support Services

How We Can Help

We are able to offer full remote and/or on-site IT support on a wide range of IT and telecommunications systems. We serve businesses in Ipswich, Bury St Edmunds, across Suffolk and further afield including Colchester and wider Essex.

Whether you need a fully managed service across your business or expert advice on an ad-hoc basis, we have a solution for you. We are flexible in being able to support entire IT systems for organisations or provide support on individual systems and devices in situations where the client may not have the expertise in-house.

We understand that there isn't a one size fits all solution therefore we tailor each support agreement to the customer.

Our Support Solutions

Fully Managed IT Support

Our fully managed IT support solution offers your business all of the IT expertise and support that it requires, without the need for employing full-time staff. Based around you, we offer a personal service whether you need day to day technical help or full-on IT planning.

Our support engineers will be available via phone, email or in person - whatever you need on the day.

  • Proactive maintenance and support
  • Disaster recovery response
  • Remote system monitoring
  • 24/7 critical support available
  • Remote technical support and on site support whenever necessary
How It Works

If your business has no internal ICT team, Dunblue can manage both the day to day running of all your IT systems as well as strategic planning of new infrastructure as and where necessary; allowing you to focus on the other aspects of your business.

Ad Hoc IT Support

As well as providing complete outsourced IT support services to customers who have no in-house IT department, we also offer consultancy and support to customers who do already have an internal ICT team; where we are able to offer additional expertise and resources, especially relating to communications, voice systems, network infrastructure, servers, virtualisation and storage.

More information

We also offer IT support on a "pay as you go" basis; this is sometimes more suitable for smaller companies who feel they don't need a monthly contract solution.

Here For You

If you are currently experiencing problems please feel free to call us and we will work with you to try and resolve the issue even if you are not one of our current clients.

Due to having a wide and in-depth knowledge of old and new IT and voice solutions we are often able to help where others are unable, including legacy systems such as Unix, Novell Netware & MS-DOS based systems.

Need help?

For more information or to discuss your requirements just get in touch to arrange a free, no obligation consultation.

Contact Us